How do I log a meal with AI?
Describe what you ate and roughly how much by text, or tap the microphone and speak. Review the estimate, make changes if needed, then save it. Nothing is added to your log until you save.
SUPPORT
How can we help?
Find answers about using the app, subscriptions, and your data. If you still need help, email us.
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Operated by Yu Co., Ltd.
We welcome questions, bug reports, and feedback.
Frequently asked questions
Are nutrition estimates exact?
No. They are estimates based on your input and general food information. Ingredients, portions, brands, and preparation can change the actual values. Do not use the app for medical decisions.
Why is voice input unavailable?
Allow microphone access for Easy Macro AI in your iPhone or Android settings, then check your connection. You can still use text input and manual logging without microphone permission.
How do I adjust my goals?
You can adjust goals manually. AI target chat is available during the 7-day in-app trial or with Premium. It helps you discuss a suggested target; your goal does not change until you choose to apply it.
How do I restore Premium?
Open Settings, then your AI plan, and choose Restore Subscription. Use the same Apple Account or Google Play account used for purchase. Purchases on iPhone and Android are managed separately.
How do I cancel a subscription?
On iPhone, go to Settings, tap your name, then Subscriptions. On Android, open Google Play, then Payments & subscriptions and Subscriptions. Deleting the app or account does not cancel a subscription.
How do I delete my records and account?
In the app, open Settings and choose Delete account and all data. This starts deletion of device records, relevant AI usage and purchase-status data in Firebase, and the anonymous account. See Delete account if you cannot open the app.
What should I include in a support email?
Please include the steps that caused the issue, the message you saw, the app version, device model, and OS version. Do not send unnecessary personal information such as meal details or weight.